Delivery Charges
Gift Vouchers; - £3.99
Bulbs; - £5.99
Non Plant Items Under 2kg in weight; - £5.99
Standard Delivery; - £7.99
Express Delivery. Only an Additional £4.99 Per Order
Orders need to be placed by 12.00 noon to qualify for express delivery. We only accept express deliveries Monday to Thursday and some postcode, size and product restrictions will apply. You may still be charged. If it is not possible to arrange express delivery we will contact you to advise accordingly. Should you require a Saturday delivery please contact us on 01279 792869.
Standard Delivery
The standard delivery charge is for the complete order, no matter how many items you purchase, however if your consists of in stock and pre-order items, the delivery will be delayed until items are ready for despatch. If you would to take the 'in stock' items before the 'Pre-order' items this will incur an additional delivery charge. Please call 01279 792869 to make the additional payment over the phone. This is necessary to keep our plant prices as competitive as possible.
Delivery Address
To ensure that our couriers can deliver, the delivery address should be a full address including house name/number & postcode. If you are out, please advise a safe place that the parcel can be left. A notification card will be left advising where the item has been left.
Delivery Procedure
The majority of goods are shipped from our central warehouse; a few products are shipped from other locations and in these cases you may receive more than one delivery, which you will not be charged for. If you are not home when the courier delivers your items, the courier will leave a card with instructions informing you what to do next.
IMPORTANT: when signing for the delivery, if there is any damage to the box at all please sign for as "damaged" or do not accept the delivery.
Any items damaged in transit must be notified to us by calling 01279 792869 or sending an e-mail to sales@plantsgaloreonline.co.uk within 24 hours of delivery. If you fail to do this, it may result in the item not being replaced.
Items that exceed 2.2mtrs in height are not included in the standard delivery/free delivery options. Please call us on 01279 792869 and we will offer you the best price for the whole consignment.
We aim to dispatch all orders promptly by mail courier for many items and parcel carrier for larger or heavier items. We aim to dispatch your order currently within 7 days of receipt and it should be with you within 10 working days. When you place an order with us, you will receive an order confirmation by e-mail. If an item is showing 'call for stock' please call 01279 792869 and we can advise the next available despatch for this item.
Please be aware that these are estimates only and not guaranteed. On some items we operate a pre-order facility which we find is particularly useful for ordering Spring and Summer bulbs, small shrubs & roses. Listings will display the delivery time for these items.